Frequently Asked Questions
Everything you need to know about shopping with One.World
What is the standard delivery timeframe for furniture?
Most of our furniture items are delivered within 5-10 business days. Larger statement pieces may require a specialized two-man delivery team, in which case our white-glove service will contact you to schedule a specific time slot.
What is your return policy for home decor?
We offer a 30-day return window for all unused items in their original packaging. Please note that for large furniture returns, a collection fee may apply unless the item is found to be defective.
Do you offer international shipping for your collections?
Yes, One.World ships to a wide range of international destinations. Shipping costs and delivery times vary by country and are calculated in real-time at the checkout page.
How can I track the status of my order?
Once your order has been dispatched, you will receive an email containing a tracking link and a unique reference number. You can use these to monitor your shipment's progress directly through our courier partners.
Are your products covered by a warranty?
All One.World furniture pieces come with a 12-month manufacturing warranty. This covers structural defects and craftsmanship, ensuring your home investment is protected against unforeseen issues.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express. We also offer flexible payment options through Klarna and PayPal for your convenience.